How do I cool the gel pack?

Place the gel pack in your freezer for a minimum of 1 hour.  Maximum benefit is reached when gel pack is in the freezer for 12 hours.

How do I warm the gel pack?

Place the gel pack in your microwave for 30 seconds at a time until desired temperature is reached.

How long does the gel pack stay cool?

The length of cooling and/or warming benefit is dependent on many factors including temperature outside, type of physical activity and breed.

What can I do to get it to stay colder longer?

For extended cooling benefits you may wet and freeze the entire harness.

Do you offer wholesale availability?

Yes, please contact us at info@kumfytailz.com

How long does the aromatherapy last in the locket?

Reapply on the locket once your dog's behavior changes.  Each dog is different and the amount needed will vary.